TERMS OF USE FOR THE PRESENT WEBSITE

GENERAL

The terms of use (“Terms of use”) set out in the present document apply to ODIPY’s Website and services and to other websites (collectively “Websites”) which are used, which grant permission or are managed by ODIPY on the condition that the websites have obtained previous written permission from ODIPY.

PLEASE READ CAREFULLY BEFORE USING ODIPY’S SERVICE, NOSPI POWERED BY Vida24©. When entering this website, its content and the information provided, including any new elements, additions or amendments, you provide your consent to the terms of use set out below. IF YOU DO DO NOT AGREE WITH THE TERMS OF USE, DO NOT USE THE WEBSITE OR ODIPY’S SERVICES.

AMENDMENTS

We reserve the right, to amend, add or deleted all or some of the Terms of Use at any time and as we see fit. Please review the Terms of Use periodically for any changes. The use of this Website following any changes of its Terms of Use will mean that you accept the changes in question.

CATEGORIES OF USERS

This Website and the services NOSPI powered by Vida24© are intended to be used by registered partners, clients, and the clients of partners and their relevant personnel, enrolled to the service NOSPI powered by Vida24©, who may include:

a) Citizens (patients or healthy individuals), who enter and monitor health data, receive notifications and communicate with healthcare professionals or caregivers
b) Healthcare professionals: physicians, nurses, and other healthcare staff, who use the application to provide remote healthcare services and monitor citizens
c) Caregivers, who use the application to support and monitor individuals requiring care

Users are required to have the appropriate authorization or consent when entering data on behalf of third parties.

INFORMATION REGARDING TRADE MARKS

NOSPI’s logo is a trade mark. Without ODIPY’s previous permission, you agree that you will not promote or in any way use, ODIPY’s trademarks.

NON MEDICAL ADVICE

The information provided via NOSPI powered by Vida24© by ODIPY or its authorized collaborators, any executive, employee, manager or collaborator should not be considered as medical advice and does not substitute the medical advice provided by a specialized doctor. ODIPY does not respond to specialised medical questions and does not make referrals to specific doctors. ODIPY only provides recommendations and suggestions on the basis of official published instructions regarding diet, physical activity, normal rates of medical indexes. Additionally it provides automated notifications and reminders, which can be changed/altered by your physician.

MEMBER ACCOUNT, PASSWORD AND SECURITY

To access the service or services a user name and password needs to be entered. To create your account you will need to address your request to ODIPY or ODIPY’s collaborator-client, through whom you receive the service, in order to start the process of activations of your account, for which you have full responsibility and it is in your discretion to activate your access to ODIPY’s services. You will receive via the email you provided when you subscribed, the details to activate and create your password. Initially, you will receive an e-mail with the username and the instructions for activation of the account and in a second e-mail you will receive a security code which will enable you to proceed to the next step which is the creation of the password. You are responsible to maintain the secrecy of the password and the other details of your account and you have full responsibility for every action that is taken with the use of your password or account. You agree (a) to notify ODIPY immediately regarding any unauthorised use of your password or account and any other security breach and (b) to ensure that you have logged out completely from your account before the preset active session. NOSPI powered by Vida24© has a preset deactivation time in case of continued inactivity (the website not being used). In addition, your access is disabled after 5 unsuccessful attempts to enter a username and password. Vidavo as a manufacturer will not and cannot be considered responsible for any loss or damage which will be caused by your non-compliance with the Terms of Use.

MANAGEMENT OF PERSONAL DATA

ODIPY maintains personal data only for the period required for the aforementioned specific legal purposes. ODIPY processes personal data: 1) As a "controller" regarding the users of ODIPY applications, to which they enter personal data which refer to personal aspects or their daily activities and habits (behavior change module), as well as special categories of data (health data) and the collaborators, if required for the function and exercise of our activities. 2) As a "processor" on behalf of our clients ("controllers") who assign to us specific actions of processing which are required for the execution of the contracts between us and which relate , among others, το the transmission of health data, advisory and supporting medical advice, physical activities, location data etc through our applications. The processing of data which are not required for the activation of NOSPI powered by Vida24© and which you provide subsequently when you log in and use the application, is based on your consent i.e. on the fact that you will activate them (art. 6 § 1. a of the GDPR). ODIPY will use and store data only after a registered and authorized user has logged in.

SECURITY

ODIPY employs the appropriate technical, physical and organizational measures to protect the Personal Data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access, unauthorised or unlawful processing. ODIPY informs the Client timely in relation to a real or potential security incident which involved Personal Data.

TERMS OF USE FOR DIGITAL ASSISTANT (AI – NOSPI)

The Digital Assistant (AI – NOSPI) is an artificial intelligence application provided by the NOSPI powered by Vida24©platform, offering healthcare professionals immediate access to updated therapeutic protocols, diagnostic algorithms, and pharmaceutical information. The assistant's responses do not originate from the open internet but are exclusively derived from approved medical material (medical protocols, care guides, etc.), which is regularly updated to incorporate the latest medical developments, featuring corresponding citations in every response for full documentation. Data processing takes place within the secure H-Cloud environment, where conversation data is fully encrypted and is not used for training third-party models. In full compliance with the General Data Protection Regulation (GDPR), automated Data Masking techniques are applied during the physician's interaction with the assistant, ensuring that any personal patient data mentioned in queries is anonymized and not stored in the system logs. The user must be aware that they are interacting with an Artificial Intelligence application and not a natural person; furthermore, the digital assistant does not make autonomous diagnostic or therapeutic decisions. The final clinical evaluation and the exclusive responsibility for any medical act remain entirely with the treating physician, with the assistant functioning solely as an educational and support tool through case simulation.

RIGHTS - OBLIGATIONS OF USERS

The visitors accept, agree and stipulate that they will use the present website in a lawful and appropriate manner, additionally being subject to the laws regarding transmission of data from Greece to member-states of the European Union and third countries. Accordingly, by way of example and without limitation, visitors agree that they will not use the present website to:

A) Transmit or obtain access to content which:

i) violates any third party rights (e.g. intellectual and industrial property)
ii) offends the personality of third parties (e.g. defamatory, racist),
iii) is contrary to the law or principles of morality and trade practices,
iv) offends, in any manner, the private life and individual and social rights of third parties.

B) Mislead anyone regarding the origin of the content of the present website, to harm, in any manner, the reputation of the owners or third parties, to jeopardize the security of their network, to prohibit any visitor from having access to the present website or any service accommodated by the network or the owners or to circumvent the inspection of their identification by them.

C) Install and promote, in any manner, any kind of unauthorised advertisment or electronic messages not requested by the receiver (spam), pyramid systems and any other kind of unwanted promoted content, as well as install and promote advertisments without the written consent of the owners.

D) Install, promote or/and share content including software viruses or any other electronic code, files or programs designed to infiltrate, destroy or restrict the function of any software or communications equipment or prohibit other visitors from using the present website.

In case of unlawful use or use that contravenes the present Terms of Use of this website, the visitors have an obligation to compensate the owners for any damage or loss of profit incurred. Not exercising rights arising under the present terms will not constitute a waiver

OBLIGATIONS OF MANUFACTURER

Vidavo is obliged to provide the services that are agreed either on the basis of a signed contract or permissions of use and to provide or cancel access according to the aforementioned terms or terms which are agreed through contracts.

WARRANTIES – DISCLAIMER OF LIABILITY

You have been notified and explicitly agree that: you assume full responsibility for the use of the website and services. The content and services are provided “as are” and “according to availability”. To the maximum degree permitted by the law in force, ODIPY explicitly disclaims all warranties, conditions and other terms, explicit or silent, including by way of example any silent term regarding marketability, satisfactory quality, not fit for a certain purpose and any term regarding the provision of services at a normal level of service and ability or regarding the non-infringement of intellectual property rights.

LIMITATION OF MANUFACTURER’S LIABILITY

Vidavo provides no warranty or promise that (i) the services will meet your requirements, (ii) the services will by uninterrupted, timely, secure or infallible, (iii) the results which may be obtained from the use of the services will be accurate or reliable, (iv) the quality of the products, services, information or other materials which you purchase or acquire through the services will meet your expectations and that (v) possible software mistakes will be corrected. The download or other acquisition of any material through the use of the services is performed at your discretion and you have sole responsibility for potential malfunctions of the system of your pc or the loss of data which is caused by the download of such material.

LIMITATION OF LIABILITY

You have been notified and expressly agree that ODIPY will not be responsible for any direct, indirect, circumstantial, exceptional or exemplary damage, including but not limited to damage from loss of profit, surplus value, use, data or other immaterial losses (even if ODIPY has been advised of the likelihood of such damages), which result from: (i) the use or inability to use the services, (ii) the cost of obtaining alternative goods or services which are purchased or acquired or messages received or transactions imported from the services or through them, (iii) unauthorised access to the transmissions of your data or their alteration, (iv) declarations or actions of any third party within the services, or (v) any other matter related to the services. You agree that regardless of any provision or law to the contrary, every claim or cause of action resulting from, or related to, the use of the services or the present terms must be notified officially within one (1) year from the creation of such claim or cause of action, otherwise it will be time barred forever.

TECHNICAL SUPPORT

Vidavo is the technological provider of the application and ensures the proper functioning of the infrastructure; however, it does not provide direct support services to end users. For any issues regarding the use, operation, or resolution of technical problems, users must contact the Authorized Support Partner exclusively. The contact details of the designated support partner are available within the application environment./p>